cbc66's Privacy Policy

1 Scope of Data Collection

cbc66 collects only the information necessary for the smooth operation of our services. We may collect the following types of data:

• Identity information: full name, date of birth, national ID number or passport number.
• Contact information: email address, mobile number, and residential address.
• Financial information: bKash, Nagad, Rocket, Upay, or bank account details — for transaction processing purposes only.
• Technical information: IP address, browser type, device identifier, and website usage patterns.
• Gaming activity data: betting history, transaction records, and account activity.
• Communication records: all chat or email conversations with our customer support team.

2 How We Collect Data

We collect your information through several methods. Each method is transparent and based on your consent:

• Directly provided information: Data you provide yourself during account registration, the verification process, or when submitting a support request.
• Automatically collected: Information collected automatically via cookies, log files, and tracking technologies when you use our platform.
• From third parties: Information received from partner organisations that assist with identity verification, fraud prevention, or payment processing — always within the bounds of applicable law.

3 How We Use Your Information

cbc66 uses your information only for the following legitimate purposes. No data is used for irrelevant or unauthorised purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To properly operate betting, gaming, and transaction services.
• Payment processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Security assurance: To prevent fraud, money laundering, and other illegal activity.
• Legal compliance: To comply with applicable laws and regulations.
• Customer support: To resolve your issues and respond to your requests.
• Platform improvement: To analyse user experience and improve the quality of our services.
• Responsible gaming: To identify patterns of excessive play and provide users with the support they need.

4 Legal Basis

We process your information on the following legal bases:

• Contractual necessity: Processing is essential to fulfil the service agreement.
• Legal obligation: Certain data may need to be retained or disclosed to comply with applicable law.
• Legitimate interests: For fraud prevention, ensuring security, and maintaining service quality.
• Consent: Your explicit consent is obtained for marketing communications or optional data collection.

5 Sharing Data with Third Parties

cbc66 does not sell, rent, or commercially transfer your personal information to any third party. However, data may be shared in the following limited circumstances:

• Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners — solely to complete transactions.
• Identity verification services: With authorised organisations to fulfil KYC (Know Your Customer) requirements.
• Technology service providers: Those who provide server hosting, data storage, and security services — under strict confidentiality agreements.
• Regulatory authorities & law enforcement: Only when legally required or when a court order is in place.
• Fraud prevention services: With industry security partners to stop unlawful activity.

In each of the above cases, cbc66 ensures that the partner organisation follows the same standard of data protection.

6 International Data Transfers

Due to the nature of our services, your data may sometimes be stored on servers outside Bangladesh. In such cases, cbc66 ensures that:

• Data is transferred only to countries or organisations with adequate protection measures in place.
• Standard Contractual Clauses are used for international data transfers.
• The level of security for your data is not reduced.

7 Data Retention Period

cbc66 retains your data only for as long as necessary — no longer. Retention periods are determined by the following principles:

• All data is retained while your account remains active.
• After account closure, certain data may be retained for a defined period due to legal obligations.
• Financial transaction records are retained in accordance with applicable financial regulations.
• Once the defined period has ended, data is securely deleted or anonymised.

8 Security Measures

cbc66 uses industry-standard security technology to protect your data:

• SSL encryption: All data transfers are protected by 256-bit SSL encryption.
• Encrypted storage: Stored sensitive data is kept in an encrypted format.
• Access controls: Only authorised personnel can access specific data.
• Regular security reviews: Our systems undergo regular security audits.
• Incident response plan: A prepared plan is in place to respond quickly and effectively to any security incident.

Please note that no data transmission over the internet can be guaranteed to be completely secure. Always keep your password and login credentials confidential.

9 Use of Cookies

The cbc66 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: To understand how users interact with our site — helping us improve our services.
• Security cookies: To prevent fraudulent activity and unauthorised access.

You can manage cookies by changing your browser settings. However, disabling certain cookies may cause some parts of our service to not work properly.

10 User Data Rights

As a cbc66 user, you have the following rights regarding your own data. Our support team is always ready to help you exercise these rights:

• Right of access: You have the right to know what information we hold about you.
• Right to rectification: The right to request correction of incomplete or inaccurate information.
• Right to erasure: The right to request deletion of your data in certain circumstances — subject to legal obligations.
• Right to restrict processing: The right to request that processing of your data be limited in certain circumstances.
• Right to data portability: The right to receive the data you have provided in a structured, machine-readable format.
• Right to object: The right to object to the processing of your data for specific purposes.
• Right to withdraw consent: The right to withdraw your consent to consent-based data processing at any time.

To exercise any of the above rights, please contact our support team. We will respond to your request within a reasonable timeframe.

11 Protection of Minors' Data

cbc66 provides services only to individuals aged 21 or above. We do not knowingly collect data from any minor. If we become aware for any reason that a minor's data has been collected, the relevant account will be immediately closed and the data deleted.

If a parent or guardian suspects that their underage child has registered on our platform, please notify our support team immediately.

12 Promotional Communications

With your consent, cbc66 may send you information about our promotions, bonus offers, and services. Every marketing message will include an option to unsubscribe.

• You can stop marketing communications at any time — by notifying our support team or using the unsubscribe link in any email.
• Even after withdrawing marketing consent, important account-related communications will continue.
• We do not use your personal information for any third-party marketing.

13 Notice of Policy Changes

cbc66 may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A clear notice will be displayed on the website.
• Registered users will be notified by email.
• The effective date of the change will be clearly stated.

Continued use of our services after any changes will indicate that you have accepted the updated policy. We therefore recommend visiting this page regularly.

14 Contact the Data Protection Officer

If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact the cbc66 support team. Our specialist team is ready to assist with any enquiry.

We try to respond to your request as quickly as possible. Ensuring the security of your information is a core responsibility of cbc66.

15 Complaint Resolution Process

If you believe that we have violated this policy or that your information has not been handled properly, please follow the steps below:

• First, contact our support team directly — most issues can be resolved this way.
• Write out your complaint in detail and send it to [email protected].
• We will review your complaint seriously and take appropriate action.
• You will be informed of the resolution process and its outcome.

We believe that any problem can be resolved through transparent communication. cbc66 always prioritizes the trust and satisfaction of its users.